Course: Quality Management

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Course title Quality Management
Course code KPE/MNKIM
Organizational form of instruction Lecture + Lesson
Level of course Master
Year of study not specified
Semester Summer
Number of ECTS credits 5
Language of instruction English
Status of course Compulsory
Form of instruction Face-to-face
Work placements Course does not contain work placement
Recommended optional programme components None
  • Šírová Eva, Ing. Ph.D.
Course content
Lectures (topics): 1. Introduction into quality management. 2. Development of the approaches to quality management. 3. Taguci Methods. 4. Statistical Methods in Quality Management. 5. Statistical control of the production process. 6. Statistical control of technological process. 7. Statistical Acceptance. 8. Economic aspects of quality. 9. Quality management tools - basic. 10. Quality management tools - progressive. 11. System of quality management on principle norms 9000. 12. Model of excellence, EFQM. 13. - 14. Quality management in company - case study, company tour. Seminars (topics): The content of the seminars is to familiarize students with the practical use of individual tools for quality assurance. Content is discussed in the form of examples and their solution according to the subject matter in the lectures. During the semester there is a presentation of seminar papers that are either a form of a paper on a selected topic related to quality management or a case study form in a particular company. During the course of the year, the quality expert will visit the workshop to learn how the systems and tools are applied in business.

Learning activities and teaching methods
Monological explanation (lecture, presentation,briefing), Lecture, Seminár, E-learning, Students' portfolio
  • Presentation preparation (report) - 10 hours per semester
  • Semestral paper - 25 hours per semester
  • Preparation for exam - 30 hours per semester
  • Home preparation for classes - 28 hours per semester
  • Class attendance - 27 hours per semester
Learning outcomes
To acquaint students with modern systems of quality management, with progressive tools of quality management including statistical methods, ISO norms focused on quality and with newest approaches to ensuring and increasing of complex quality level in the EU, CR and enterprises.
Students obtain knowledge in given course in accordance with requirements and course programme.
Any one

Assessment methods and criteria
Written exam, Oral presentation of self-study

Credit: Active attendance at seminars (80 %). Case study defence. Exam: Written exam.
Recommended literature
  • LIKER, J. K. Tak to dělá Toyota. Praha: Management Press, 2008. ISBN 978-80-7261-173-7.
  • NENADÁL, J. Moderní management jakosti.. Praha: Management Press, 2008. ISBN 978-80-7261-186-7.
  • NENADÁL, J. Systémy managementu kvality: co, proč a jak měřit?. Praha: Management Press, 2016. ISBN 978-80-7261-426-4.
  • ROSE, K. H. Project Quality Management: Why, What and How. Miami: Ross Publishing, 2014. ISBN 978-1-60427-102-7.
  • VEBER, J. Management kvality, environmentu a bezpečnosti práce. 2. vyd. Praha: Management Press, 2010. ISBN 978-80-7261-210-9.

Study plans that include the course
Faculty Study plan (Version) Category of Branch/Specialization Recommended year of study Recommended semester