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Lecturer(s)
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Course content
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Lectures: 1) Definition of communication, assumptions of communication, its importance; communication axioms 2) Self-esteem as the basis of open communication; the emotional intelligence 3) Nonverbal communication; interpretation, first impression, self - presentation, influence 4) Verbal communication; interview, dialogue, listening 5) Synergies in communication; communication barriers; communication disorders, conflict 6) Assertive communication for healthy self-assertion and defense against manipulation 7) Public speech, presentation; mass communication, its effects on humans; family communication; communication at school Exercises: 1) Communication techniques 2) Self-esteem and emotional intelligence 3) Nonverbal communication, self-presentation 4) Verbal communication, interview, dialogue, listening 5) Barriers and communication disorders, conflict 6) Assertive communication 7) Public speech, presentation
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Learning activities and teaching methods
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Monological explanation (lecture, presentation,briefing), Dialogue metods(conversation,discussion,brainstorming)
- Class attendance
- 28 hours per semester
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Learning outcomes
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The course is classified as a compulsory subject of the scientific background. It is conceived as a theoretical-practical unit. It creates the basics of professional knowledge and skills in performing the medical profession. Students will learn the necessary adequate communication skills not only with the sick, but also with colleagues.
Students obtain knowledge in given course in accordance with requirements and course programme.
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Prerequisites
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Preconditions are frased in the annotation of the course and in the curriculum of the studying programme.
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Assessment methods and criteria
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Written exam
Credit: - model presentation of a given topic, - written test.
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Recommended literature
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BROŽOVÁ DOUBKOVÁ, Andrea a Kateřina THELENOVÁ. Efektivní komunikace v pomáhajících profesích. Liberec: Technická univerzita v Liberci, 2013. ISBN 978-80-7372-942-4.
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BRUNO, Tiziana a Gregor ADAMCZYK. Řeč těla: jak rozumět signálům řeči těla a cíleně je používat. Praha: Grada, 2013. ISBN 978-80-247-4592-3.
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BURDA, Patrik. Krizová komunikace s agresivním a hostilním pacientem. Brno: NCO NZO, 2014. ISBN 978-80-7013-564-8.
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EVANGELU, Jaroslava Ester. Krizová komunikace: efektivní zvládání krizových a zátěžových situací. Ostrava: Key Publishing, 2013. ISBN 978-80-7418-175-7.
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PLAMÍNEK, Jiří a Daniel FRANC. Komunikace a prezentace: umění mluvit, slyšet a rozumět. Praha: Grada, 2012. ISBN 978-80-247-4484-1.
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PLEVOVÁ, Ilona a Regina SLOWIK. Komunikace s dětským pacientem. Praha: Grada, 2010. ISBN 978-80-247-2968-8.
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POKORNÁ, Andrea. Komunikace se seniory. Praha: Grada, 2010. ISBN 978-80-247-3271-8.
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PTÁČEK, Radek a Petr BARTŮNĚK. Etika a komunikace v medicíně. Grada: Praha, 2011. ISBN 978-80-247-3976-2.
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TOMOVÁ, Šárka a Jana KŘIVKOVÁ. Komunikace s pacientem v intenzivní péči. Praha: Grada, 2016. ISBN 978-80-271-0064-4.
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ZACHAROVÁ, Eva. Komunikace v ošetřovatelské praxi. Praha: Grada, 2016. ISBN 978-80-271-0156-6.
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