|
Lecturer(s)
|
-
Woleská Jana, PhDr. Ph.D.
-
Gubová Terézia, Mgr.
|
|
Course content
|
Lectures: 1) Definition of communication, assumptions of communication, its importance; communication axioms; self-esteem as the basis of open communication; the emotional intelligence 2) Verbal communication 3) Nonverbal communication 4) Synergies in communication; communication barriers; communication disorders, conflict 5) Assertive communication and conflict resolution 6) Communication with patient in radiology 7) Communication with the patient in selected clinical disciplines Exercises: 1) Communication techniques 2) Verbal communication, interview, dialogue, listening 3) Nonverbal communication 4) Barriers and communication disorders, conflict 5) Assertive communication, conflict situations, model situations 6) Communication with patient in radiology, model situations 7) Communication with the patient in selected clinical disciplines, model situations
|
|
Learning activities and teaching methods
|
|
Lecture, Practicum
|
|
Learning outcomes
|
The course is designed as a theoretical-practical unit. It creates the basics of professional knowledge and skills in performing the medical profession. Students will learn the necessary adequate communication skills not only with the sick, but also with colleagues.
Students obtain knowledge in given course in accordance with requirements and course programme.
|
|
Prerequisites
|
Preconditions are frased in the annotation of the course and in the curriculum of the studying programme.
|
|
Assessment methods and criteria
|
Test
|
|
Recommended literature
|
-
BROŽOVÁ DOUBKOVÁ, Andrea a Kateřina THELENOVÁ. Efektivní komunikace v pomáhajících profesích. Liberec: Technická univerzita v Liberci, 2013. ISBN 978-80-7372-942-4.
-
BRUNO, Tiziana a Gregor ADAMCZYK. Řeč těla: jak rozumět signálům řeči těla a cíleně je používat. Praha: Grada, 2013. ISBN 978-80-247-4592-3.
-
BURDA, Patrik. Krizová komunikace s agresivním a hostilním pacientem. Brno: NCO NZO, 2014. ISBN 978-80-7013-564-8.
-
EVANGELU, Jaroslava Ester. Krizová komunikace: efektivní zvládání krizových a zátěžových situací. Ostrava: Key Publishing, 2013. ISBN 978-80-7418-175-7.
-
PLAMÍNEK, Jiří a Daniel FRANC. Komunikace a prezentace: umění mluvit, slyšet a rozumět. Praha: Grada, 2012. ISBN 978-80-247-4484-1.
-
PLEVOVÁ, Ilona a Regina SLOWIK. Komunikace s dětským pacientem. Praha: Grada, 2010. ISBN 978-80-247-2968-8.
-
POKORNÁ, Andrea. Komunikace se seniory. Praha: Grada, 2010. ISBN 978-80-247-3271-8.
-
PTÁČEK, Radek a Petr BARTŮNĚK. Etika a komunikace v medicíně. Grada: Praha, 2011. ISBN 978-80-247-3976-2.
-
TOMOVÁ, Šárka a Jana KŘIVKOVÁ. Komunikace s pacientem v intenzivní péči. Praha: Grada, 2016. ISBN 978-80-271-0064-4.
-
ZACHAROVÁ, Eva. Komunikace v ošetřovatelské praxi. Praha: Grada, 2016. ISBN 978-80-271-0156-6.
|