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Course: Communication Skills in Healthcare

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Course title Communication Skills in Healthcare
Course code FZS/KOZ
Organizational form of instruction Lesson
Level of course Master
Year of study not specified
Semester Summer
Number of ECTS credits 1
Language of instruction Czech
Status of course Compulsory
Form of instruction Face-to-face
Work placements Course does not contain work placement
Recommended optional programme components None
Lecturer(s)
  • Gubová Terézia, Mgr.
  • Pažoutová Petra, Mgr. DiS.
Course content
Exercise: Communication in general Multicultural communication Communication in a healthcare facility Communication and marketing Presentation of final theses

Learning activities and teaching methods
Practicum
Learning outcomes
It acquaints students with the theoretical framework of social communication, including communication in health care. Subject is focused on the basics of student communication and their preparation for difficult communication situations. The student will be acquainted with procedures in communication-demanding situations.
Students obtain knowledge in given course in accordance with requirements and course programme.
Prerequisites
Preconditions are frased in the annotation of the course and in the curriculum of the studying programme.

Assessment methods and criteria
Interview

Classified credit: - 80% active participation in exercises, - final thesis with oral defence
Recommended literature
  • ANDRŠOVÁ, Alena. Psychologie a komunikace pro záchranáře: v praxi. Praha: Grada, 2012. ISBN 978-80-247-4119-2.
  • BROŽOVÁ DOUBKOVÁ, Andrea a Kateřina THELENOVÁ. Efektivní komunikace v pomáhajících profesích. Liberec: Technická univerzita v Liberci, 2013. ISBN 978-80-7372-942-4.
  • BRUNO, Tiziana a Gregor ADAMCZYK. Řeč těla: jak rozumět signálům řeči těla a cíleně je používat. Praha: Grada, 2013. ISBN 978-80-247-4592-3.
  • BURDA, Patrik. Krizová komunikace s agresivním a hostilním pacientem. Brno: NCO NZO, 2014. ISBN 978-80-7013-564-8.
  • EVANGELU, Jaroslava Ester. Krizová komunikace: efektivní zvládání krizových a zátěžových situací. Ostrava: Key Publishing, 2013. ISBN 978-80-7418-175-7.
  • PLEVOVÁ, Ilona a Regina SLOWIK. Komunikace s dětským pacientem. Praha: Grada, 2010. ISBN 978-80-247-2968-8.
  • POKORNÁ, Andrea. Komunikace se seniory. Praha: Grada, 2010. ISBN 978-80-247-3271-8.
  • PTÁČEK, Radek a Petr BARTŮNĚK. Etika a komunikace v medicíně. Grada: Praha, 2011. ISBN 978-80-247-3976-2.
  • TOMOVÁ, Šárka a Jana KŘIVKOVÁ. Komunikace s pacientem v intenzivní péči. Praha: Grada, 2016. ISBN 978-80-271-0064-4.
  • ZACHAROVÁ, Eva. Komunikace v ošetřovatelské praxi. Praha: Grada, 2016. ISBN 978-80-271-0156-6.


Study plans that include the course
Faculty Study plan (Version) Category of Branch/Specialization Recommended year of study Recommended semester
Technical University of Liberec, date of update: 24.04.2024 23:50.