| Course title | Communication Skills in Healthcare |
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| Course code | FZS/KOZ |
| Organizational form of instruction | Lesson |
| Level of course | Master |
| Year of study | 1 |
| Semester | Summer |
| Number of ECTS credits | 1 |
| Language of instruction | Czech |
| Status of course | Compulsory |
| Form of instruction | Face-to-face |
| Work placements | Course does not contain work placement |
| Recommended optional programme components | None |
| Lecturer(s) |
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| Course content |
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Exercises: 1) Theoretical framework of social communication, communication in health care 2) Verbal communication 3) Nonverbal communication 4) Indirect communication circumstances 5) Fundamentals of student communication and their preparation for difficult communication situations 6) Communication process 7) Meaning of the senses in communication 8) Communication-intensive patient 9) Model situations of the communication process 10) Communication from the perspective of developmental psychology 11) Silent communication partner 12) Pros and cons of haptics 13) Analysis of communication-demanding situations 14) Communication errors
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| Learning activities and teaching methods |
| Practicum |
| Learning outcomes |
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It acquaints students with the theoretical framework of social communication, including communication in health care. Subject is focused on the basics of student communication and their preparation for difficult communication situations. The student will be acquainted with procedures in communication-demanding situations.
Students obtain knowledge in given course in accordance with requirements and course programme. |
| Prerequisites |
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Preconditions are frased in the annotation of the course and in the curriculum of the studying programme.
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| Assessment methods and criteria |
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Interview
Classified credit: - 80% active participation in exercises, - final thesis with oral defence |
| Recommended literature |
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| Study plans that include the course |
| Faculty | Study plan (Version) | Category of Branch/Specialization | Recommended semester |
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